We pride ourselves on our customer service and high quality products but are continuously looking at ways we can improve. We welcome all feedback as this enables us to continue to develop our products and services to your satisfaction.
Password Reset Emails
If you have attempted to reset your password and have not received your email, please check your spam folder. If you continue to have difficulties, please contact us for further assistance.
Please contact us using the form opposite, or email us at firstname.lastname@example.org.
You can also call us on FREEPHONE 0800 731 2820.
We are open from 9am - 5pm Monday - Friday for placing orders, collecting goods in person and offering wildlife, product advice and resolving queries.
If you wish to phone and leave a message out of hours, please leave your name and telephone number and we will return your call as soon as possible.
If you prefer to contact us by post, our address is:
CJ WildBird Foods Ltd
To allow us to help you more promptly with your enquires, our webchat is available Monday-Friday, 9am to 5pm. An icon will appear on the website in the bottom right-hand corner of your screen when a customer service representative is available to help you.
When you contact us, please do not leave any personal details on answer phone services, web chat or emails. Personal information includes your address and credit card details.
If you are visiting us please note that we are not accessible directly from the A5. If you are travelling from the Berwick Wharf direction, we kindly request that you use the marked concrete road rather than passing through the village of Upton Magna.