Terms & Conditions

Terms & Conditions

 

By using this site you are agreeing to comply and be bound by these terms and conditions of use including our Privacy Policy and Cookie Policy.

CJ Wildlife

CJ Wildlife is a CJ WildBird Foods Ltd brand:

CJ WildBird Foods Ltd
The Rea
Upton Magna
Shrewsbury
Shropshire
SY4 4UR

(ICO) Data Protection Registration Number: Z5474575
Company Registration Number: 2101581 England
UK VAT Registration Number: 467846493

Product Pricing and Availability

Prices applicable in the United Kingdom only and are inclusive of VAT where appropriate.

As part of our policy of continuous product development, all specifications, descriptions, images, prices and availability may be subject to change at any time without prior notification.

Although we do our utmost to ensure that information is correct there may be times when errors occur and we provide no guarantee as to the accuracy, completeness or suitability of any of the information on this website including pricing (E&OE).

Weights and dimensions are approx.

Please note: unless otherwise stated, all feeders are supplied without food.

How can I pay?

We accept payments by credit/debit card (which will be immediately charged), PayPal or Klarna Pay Later.

When paying for your order via Klarna Pay Later, this means that you first receive your order up front and get up to 30 days to pay without any interest and fees. Klarna will send you the invoice by email and offer you the option to pay 30 days after CJ Wildlife has sent the order. Should something go wrong, you are also covered by Klarna's buyer protection, which you can read more about here. Another advantage is that you can easily see and manage your invoices by logging in here or via the Klarna app. More information regarding the Klarna invoice can be found here.

Please note that we cannot accept cash or cheque payments for post, phone or web orders.

Delivery and Returns

Orders over £35 qualify for free shipping. For orders under £35, we continue to heavily subsidise postage, packaging and insurance, making it a very reasonable £3.25 per order, regardless of its size. 

We are processing and despatching all customer orders as quickly as possible, providing estimated delivery times as indicated on individual products and during checkout (typically 1-2 working days if all products are in stock). Please note that delivery may extend slightly beyond this timeframe during peak periods, such as bank holidays and major promotions. We sincerely appreciate your ongoing support and patience. For returns, please refer to our Returns policy.

Discounts

To redeem discounts using a promotional code, the code must be quoted at the beginning of your call when placing orders over the phone and can be entered during the checkout process when ordering online.

Discounts cannot be applied retrospectively - so if you forget to apply your coupon, we unfortunately cannot rectify this and no refund will be given in this instance. 

Expiry dates will vary depending on the promotion and codes can only be used prior to the expiry date published. Unless otherwise stated, codes can only be used for one transaction per customer and cannot be used in conjunction with any other offer. Only one valid code can be redeemed per transaction.

Promoter: CJ WildBird Foods Ltd., the Rea, Upton Magna, Shrewsbury SY4 4UR.

Outlet Store

These offers are available whilst stocks last and cannot be used in conjunction with any other offer.

Gift Cards

Terms & conditions for use: The gift card can only be redeemed online at www.birdfood.co.uk. Gift cards can be redeemed across multiple transactions. Gift cards cannot be redeemed for cash or be used toward the purchase or additional gift cards. This card is valid for 12 month from date of receipt. Any refunds issued for purchases made using a gift card will be issued as gift card credit. Gift cards cannot be redeemed against the purchase of gift cards.

Bird Food Subscriptions

Once you sign up to one of our bird food subscriptions, your monthly order will be sent out on the exact day you started your subscription. For example, if you join on the 12th, you can expect your order to be dispatched on the 12th of each month. We'll process the payment about three days before sending it out. You can edit and cancel your bird food subscription at any time by accessing your account.

Delivery and Returns

Please refer to our Delivery and Returns policy.

Privacy and Cookies

Please refer to the respective:

Privacy Policy

Cookie Policy

Copyright

This website and many of the products and product images, videos and text shown are subject to Copyright and/or Design Right Protection. Other forms of registered intellectual property may exist from time to time in relation to certain products.

CJ WildBird Foods Ltd. reserves all rights in its intellectual property rights. Copying of text, images or video content, and direct linking to images is strictly prohibited.

Product Information

All our products are stored in warehouses where nuts are present. To the best of our knowledge our foods do not contain genetically modified ingredients. Although of premium quality, our food is not for human consumption. 

CJ WildBird Foods Ltd has been certified by BSI to ISO 9001 under certificate number FM 40547